SHIPPING POLICY

Domestic Shipping (U.S.): 2–5 Business Days
We ship from San Francisco or Las Vegas. Orders to the West Coast typically arrive within 3 business days, while other U.S. regions usually arrive within 5 business days.

International Shipping: 2–3 Weeks
Estimated delivery dates will be shown at checkout based on your location.

You’ll receive a confirmation email once your order is placed. Please note that we cannot change delivery addresses after the order is submitted. Orders are processed within 1–2 business days after payment is confirmed.

After processing, you’ll receive an email with your shipping date and tracking information. Shipping times are estimated and not guaranteed. THE ONLY NAILS is not responsible for customs delays or other unforeseen shipping issues.

We ship domestic orders Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed the next business day. (Sometimes we process orders on weekends too. We do our best to ship quickly!)

International customs & duty fees
Buyers are responsible for any customs or duty fees that may apply once the order reaches its destination. THE ONLY NAILS is unable to estimate these charges.

Incomplete/Incorrect shipping address
If an order is returned to us due to an incorrect or incomplete address, or if it is unclaimed, the customer is responsible for the cost of reshipping. We are not liable for any loss resulting from incorrect information provided by the customer.

RETURNS POLICY

Due to hygiene reasons, we do not offer returns or exchanges for change of mind, or requests for a different style or size. Please review your order carefully before purchase.

Damaged or Incorrect Items:
If your order arrives damaged or incorrect, please contact us immediately at support@theonlynails.com.

To be eligible for a return:

• Items must be in original, unused condition

• All tool kit items must be included

• Items must be in original packaging

• Proof of purchase is required

Returns without prior approval will not be accepted. Refunds are processed within 14 days of receiving the return in original condition.

Need Help?
For any questions or support, please email us at support@theonlynails.com. We're here to help!